The challenge

• External reinforcement of the internal design team
• Adoption of established processes (the editorial team can adapt texts themselves and the design team takes care of visuals)
• Suitable collaboration tool (seamless co-operation)
• One face to the customer: the design team acts as a single point of contact with the editorial team
• The editorial team consists of two teams on the client side (event & collateral) – sensible separation of communication and projects
• International co-operation
• Handling of special cases

Our solution

• Close, collaborative partnership
• Cloud-based collaboration with Adobe Cloud which enables the established InCopy-InDesign workflow to be maintained
• The design team uses a separate email address for each of the two editorial teams as a single point of contact
• Clear distribution of responsibilities within the design team
• Regular calls to the design team (updates, questions, project forecast, special cases)
• Within the IKW team:
  • High flexibility (everyone can work on projects at any time)
  • Shared know-how
  • Regular updates on ongoing projects
  • Quick workarounds are possible